Willingham Medical Practice November Newsletter

WILLINGHAM & LONGSTANTON SURGERIES

Willingham 01954 260230  Longstanton 01954 207600  Dispensary 01954 207602

District Nurse Team: 0330 726 0077       Health Visitors:  0300 029 5050

Out of hours cover:  Ring 111      Website: www.willinghammedicalpractice.nhs.net

A&E is not an alternative to a GP appointment. If we are closed, please call 111

Surgery Closures

Please note the surgery will be CLOSED from 1pm on WEDNESDAY 20th november for whole staff training.

Please plan ahead and make sure you have enough medication to last, remembering to order your repeats at least THREE working days before collection.

When the surgery is closed please call 111 for medical assistance, or 999 for a life threatening emergency.

For Urgent Mental Health Support, please call 111 and select option 2

We Are a Newly Registered Veteran Friendly Practice

The Veteran Friendly GP Practice accreditation scheme supports practices to deliver the best possible care and treatment for patients who have served in the armed forces.   The scheme helps GP practices to identify and support their veteran patients, which is important as the healthcare needs of veterans can be different to the general population.   If you are ex-forces, please let your GP know.   Please visit www.willinghammedicalpractice.nhs.uk for further information and to let us know if you, or a close family member, has ever served or is currently serving in the UK Armed Forces.

Waiting Times

We apologise that, due to the increased demands on the GP’s, there may be delays in being seen for your routine or emergency appointment. Please bear in mind that our staff are working hard to minimise this but it is always advisable to allow a little extra time, just in case.

Private Insurance Work

The GPs will complete most private insurance documentation (e.g. claim forms for holiday cancellations, private healthcare questionnaires, factual medical reports etc) however, these are not covered under the NHS contract. As a result, because the GPs need to prioritise their clinical work, these types of requests may take a while so please allow 30 days for your request to be completed and be aware that charges will apply.

Patient Participation Group (PPG) Meetings

The PPG brings together patients, GPs and staff from a GP practice. They meet quarterly to discuss issues relating to their surgery and the services provided to patients. This allows GPs and staff to work with patients to plan services which best meet the needs of the people who use those services. All of our patients are welcome.

The next meeting will be on Wednesday 6th November, 1.30pm at the Longstanton Surgery

Carers Meeting At OUR NEW VENUE

If you are a carer for someone and need advice and financial or emotional support, please come along to our carers support meeting on Wednesday 6th November, at the Wilford Furlong Centre in Willingham, where we will be holding a drop in session between 2pm and 4pm. Please come along and get some support from other people in the local community. Refreshments are provided, there’s no need to pre-book and it’s completely FREE! Meetings are held on the first Wednesday of every month and for more information please contact susan.lawson7@nhs.net

Please remember to treat all our staff with kindness and respect

Willingham Medical Practice – November 2024